Help & Support

How do I build a molecule?

Drag atoms from the toolbar onto the canvas. Connect them by clicking on two atoms to create bonds. Use the target molecule display as a guide. When you think your molecule matches, click "Check Molecule" to verify.

What are Chem Coins and how do I earn them?

Chem Coins are the in-game currency. You earn them by completing levels (50 base coins), getting perfect builds (+30 coins), completing quickly (+20 coins), and not using hints (+25 coins). You can use coins for hints, gifts, and premium features.

What is a perfect build?

A perfect build means you completed the molecule correctly on your first try without making any mistakes. Perfect builds earn bonus coins and count toward achievements.

How does the hint system work?

Hints cost 10 Chem Coins each. Click the lightbulb icon to get a hint about the current molecule. Using hints reduces your completion bonus, so try to solve puzzles on your own first!

What are the free vs premium levels?

Levels 1-5 are free for everyone. Levels 6-20 require a premium subscription. Premium also includes unlimited hints and exclusive achievements.

How do I join a multiplayer game?

Go to the Multiplayer section and either create a room (you become the host) or join an existing room with a room code. The host starts rounds and all players compete to answer chemistry questions.

What is the Chemistry Academy?

The Chemistry Academy is our learning center with 24 structured modules covering chemistry topics from basics to advanced concepts. Each module includes lessons, practice activities, and assessments.

How do Live Discussions work?

Live Discussions are video chat rooms where you can learn chemistry with others. Features include video chat, collaborative whiteboard, polls, and file sharing. Create or join a room to start learning together.